Feedback is essential for growth, but it can also be a source of tension. The best managers learn to deliver feedback that is both honest and compassionate—balancing candor with care.
The dangers of extremes:
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Too much bluntness can damage trust and morale.
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Too much softness can leave performance issues unresolved.
The feedback formula for managers:
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Prepare with intention—focus on the specific behavior, not the person.
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Lead with care—express that your goal is to help them succeed.
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Be clear and direct—ambiguity dilutes the message.
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Co-create a path forward—agree on concrete next steps.
When candor meets care, feedback becomes a tool for empowerment, not fear—helping both individuals and teams thrive.
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