Who is Daniel Goleman?
Daniel Goleman is a California native (born in 1946) and a graduate of Harvard University.
Throughout his career, Goleman has studied subjects like emotional intelligence and social learning in-depth, and his findings have been published in prestigious publications like The New York Times and Psychology Today. He’s also published three books on leadership, employee training, and human resources:
- Emotional Intelligence: Why It Can Matter More Than IQ
- Working with Emotional Intelligence
- Primal Leadership: Realizing the Power of Emotional Intelligence
In all these books, Goleman argues that effective leadership and business success require more than a high IQ or advanced aptitude for logic and rationale. Emotional intelligence also matters. It plays a critical role in helping leaders interact appropriately with their team members and build strong relationships.
What Is Emotional Intelligence?
The term emotional intelligence describes a person’s ability to perceive, interpret, and evaluate others’ emotions. Emotionally intelligent people can also demonstrate a wide range of emotions and regulate their feelings to match the situation.
The following are four of the most critical elements of emotional intelligence:
Perceiving Emotions
An emotionally intelligent person can pick up on changes in people’s emotions and label them accurately. They know when someone is happy, sad, disappointed, angry, etc. based on factors like tone, body language, and facial expressions.
Reasoning with Emotions
Emotionally intelligent leaders can also reason with emotions and use them to prioritise effectively. For example, if a leader notices that an employee is frustrated, they may decide that coaching that employee is a top priority and that working with someone else can wait until later.
Understanding Emotions
Perceiving emotions is the first part of emotional intelligence. Truly emotionally intelligent people can also take things a step further, though, and get to the bottom of what’s causing the emotion.
For instance, say a leader sees that an employee is frustrated or angry. If they’re emotionally intelligent, they should be willing and able to interpret the cause of those emotions rather than making assumptions or snap judgments. This in turn will lead to managing any conflict more effectively or avoiding it in the first place.
Regulating Emotions
Finally, emotional intelligence involves emotional regulation. An emotionally intelligent person is not ruled by their or others’ emotions. They know how to regulate their feelings and respond appropriately based on the situation and the needs of their team.
Please take our FREE EQ Test that will break down your current levels of emotional intelligence and will provide you with a personalised report and tips to help.
Six Types of Goleman Leadership Styles
According to Goleman’s model of situational leadership, there are six different leadership styles based on various types of emotional intelligence. Each of the six styles is explained in detail below:
The Commanding Leadership Style
Commanding leadership is also known as coercive or directive leadership. It involves the leader making all the decisions for their team.
Commanding leaders give orders without explanation and follow up often to ensure the job is being done correctly. They also set clear roles and expectations and carefully define the roles each team member must carry out.
Pros and Cons of Commanding Leadership
Commanding leadership is generally the most efficient leadership style. It works well for inexperienced teams who need a lot of guidance. It’s also effective in high-pressure situations where decisions must be made quickly.
Despite these pros, commanding leadership also comes with certain downsides. For example, it can easily lead to micromanagement, which harms employee engagement and morale. It can also cause employees to feel dehumanised and seen as machines rather than intelligent and creative individuals.
Characteristics of a Commanding Leader
Commanding leaders typically exhibit the following characteristics:
- Demands total obedience from employees
- Exercise full control over all aspects of their job
- Focus more on missteps than accomplishments
- Offer limited praise to employees
- Rarely if ever delegate authority
- Can be intimidating or highly demanding
- Can be critical or forceful
- Make decisions quickly
Authoritative Leadership Style
Authoritative leadership is also known as visionary leadership. This style involves leaders who have a detailed understanding of the big picture and can set a long-term path for their team to follow.
Authoritative leaders do an excellent job of communicating their long-term vision, breaking it down into manageable steps, and gaining buy-in from team members. They promote their vision in a way that inspires their employees and encourages them to make meaningful contributions.
Pros and Cons of Authoritative Leadership
Visionary or authoritative leaders are often inspiring to their team members. They get those they manage excited about accomplishing tasks and helping the company get closer to achieving a major goal. They can boost motivation and create a more engaging company culture.
A potential downside to visionary leadership is that it requires clear communication and the ability to set smaller goals. If an authoritative leader sets lofty goals but doesn’t clarify the steps needed to achieve them, employees may end up feeling frustrated or confused.
Characteristics of an Authoritative Leader
Authoritative or visionary leaders typically exhibit these traits:
- Think “big”
- Create clear visions
- Set common goals
- Give team members room to experiment and take risks
- Allow team members to speak their minds
- Encourage transparency
- Set clear standards
- Create reward and recognition systems
- Share knowledge openly
- Consistently remind people of the big picture
Affiliative Leadership Style
Affiliative leadership focuses on relationships. Affiliative leaders work hard to build strong relationships with all team members and ensure they’re happy and satisfied with their jobs. They also encourage team members to build relationships with each other, resulting in a more harmonious and trusting company culture.
The affiliative leadership style is characterised by ongoing feedback, regular recognition, and frequent rewards. When used appropriately, this approach can help to boost team spirit and create a more cohesive environment.
Pros and Cons of Affiliative Leadership
One of the greatest benefits of affiliative leadership is that it brings people closer together. It fosters teamwork and provides employees with ongoing support — which helps them achieve goals and improve their performance.
Affiliative leadership is often great for workplace morale and may increase employee loyalty. If someone feels that they have a positive relationship with their manager or co-workers, they’ll be more inclined to stick with the company long-term.
A potential con of affiliative leadership is that it can lead to blurred lines between leaders and their people. If leaders try too hard to always be friends with their employees, they may be hesitant to offer constructive criticism or address problems. They may become conflict-averse or fail to hold people accountable for their mistakes.
Characteristics of an Affiliative Leader
An affiliative leader may possess the following traits:
- Strive to create strong bonds
- See people, not just employees
- Focus on needs and feelings
- Make time for deep conversations
- Offer frequent praise
- Encourage risk-taking
- Aim to create resonance and harmony
- Don’t set strict rules
- Give employees plenty of freedom
- Offer positive feedback often
- Work to build a sense of belonging
- Offer recognition and don’t take credit for others’ work
Democratic Leadership Style
Democratic leadership invites all team members to participate in the decision-making process.
Democratic leaders empower their team members to make decisions and offer suggestions. They strive to reach a consensus when making decisions.
These leaders ultimately have final approval. However, they work hard to ensure everyone feels heard and is on board before making a particular choice.
Pros and Cons of Democratic Leadership
Democratic leadership can be beneficial because it empowers employees.
Democratic leaders let team members know that their opinions and ideas matter. They also encourage team members to contribute, share their insights, and participate when making decisions that will affect them.
The democratic leadership style naturally lends itself to more employee engagement and increase motivation. It can boost morale and improve the company culture.
One of the biggest drawbacks to democratic leadership is that it can be less efficient than other types.
When leaders wait for everyone to share input before deciding, it takes longer to reach a final conclusion. In high-pressure situations, this isn’t always the best approach.
Characteristics of a Democratic Leader
A democratic leader may exhibit the following characteristics:
- Listen to others’ opinions and concerns
- Don’t criticise employees or their ideas
- Don’t punish others for telling the truth
- Take the time to understand other viewpoints
- Encourage others to be involved in the decision-making process
- Let people set their own goals
- Value commitment, trust, and respect
- Manage conflict effectively
- Are team players
Pacesetting Leadership Style
The pacesetting leadership style places a strong emphasis on performance and achieving specific results.
Pacesetting leaders have high expectations for their team members and themselves. They aren’t interested in bossing people around or bullying them into working harder. Instead, they lead by example and encourage everyone to put their best foot forward.
Pros and Cons of Pacesetting Leadership
Pacesetting leadership works well in many situations because it encourages a high level of performance. It helps employees to set and achieve lofty goals, which boosts productivity and sets the company up for higher revenue and long-term results.
Pacesetting leadership is especially beneficial during short periods when employees must push themselves to achieve a goal by a particular deadline. Pacesetting leaders keep their teams focused and ensure they meet or exceed expectations.
On the flip side, pacesetting leaders can also create stressful work environments for some employees. If people feel that they’re being held to an impossible standard, their engagement may start to diminish. They may also start to feel frustrated and unappreciated.
Characteristics of a Pacesetting Leader
A pacesetting leader often engages in the following behaviours:
- Strive for excellence in all they do
- Focused solely on their goals
- Are experts in their field
- Set high standards
- Exemplify those standards
- Demand perfection
- Quickly identify poor performers
- May expect people to know what to do without setting clear guidelines
- May give little-to-no praise
- May struggle to delegate work
- Focus on numbers and tangible outcomes
Coaching Leadership Style
Coaching leadership involves a leader who coaches and encourages employees to develop themselves and strive to become better professionals.
Coaching leaders set clear goals, exhibit a high level of commitment, and encourage loyalty from team members. They also nurture employees and encourage them to become coaches themselves, creating a supportive and uplifting environment for everyone involved.
Pros and Cons of Coaching Leadership
Coaching leadership is an excellent option for those who want to build strong relationships and contribute to a positive company culture. It also encourages employee engagement and boosts motivation, both of which can improve team productivity and help team members (and entire teams) achieve their goals.
One of the most noteworthy cons of coaching leadership is that it can be more time-consuming than other leadership styles. Coaches work with their employees to set goals, develop their skills, and make continuous progress.
This approach can’t be fast-tracked — at least if you want to see meaningful results. In high-pressure situations with tight deadlines, coaching leadership may not be the most effective or efficient option.
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