When your staff begins to show signs of bad performance or lack of morale, a speech from you can help set him/ her back on track. Also, speeches do a great job as confidence-building tools that managers can motivate their employees to handle new tasks or new duties. For successful speeches, the manager needs to express the reasons for the speech and deliver his speech in a fashion that boosts up the morale of the employee so that he/ she is motivated to accomplish his/ her goals.
Step 1: Where to give a speech
Take the staff to a private location – for example, your office or a meeting room. Never give a speech to your worker in front of customers or his/ her co-workers.
Step 2: Hit to the point
Begin your speech by touching on the main point of the speech. Make your worker aware of the focus of your speech immediately. Don’t leave him/ her guessing.
Step 3: Show charisma through your speech
Don' throw your hands in the air and scream
Give a passionate and charismatic speech. Whatever it is you are talking about – your employee’s weak point, poor behavior or low morale – appear lively while addressing the issue. You don’t have to, and shouldn’t throw your hands in the air and scream, or sit there with your slumped shoulder and drawn face.
Step 4: Use different tones to different employees
Use different tone of voice to different employees
Tailor different tones and delivery to different employees. Some workers get motivated or get your point only if you push them up and get on them for good performance. Other workers crumble when facing criticism and must be tackled in much more friendly and personable fashion.
Step 5: Use examples
Give examples to your employee, which will serves as evidence to help him/ her understand well whatever you are talking about. For instance, supposing that you are giving a worker a speech on his/ her poor communication skills. Give him/ her an example of when he/ she communicated poorly previously. All speeches to your workers benefit from using examples.
Step 6: Restate the main point
Pay attention to the main focus of your speech. Don’t address the main point, and then start talking about something else for the rest of your speech. Always return to the focus of the speech, and say again why you are talking to the worker. The employee must see why he/ she has been called in to meet with you. Also, remember to restate your main point, but not repeat it word for word.
Step 7: How to finish your speech
Wrap up your speech by thanking your employee for his/ her time. If you gave a speech trying to correct his/ her poor performance or behavior or motivate him/ her, tell him/ her that he/ she has your confidence and you know he/ she will improve.
----------------------------------
Vietnam Manpower - Your Partner for Success!
Replies to This Discussion