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Introduction to the Metaverse "virtual universe" for HR, company owner all need to know

admin December 17, 2022

In the new normal, when most businesses are still struggling with Zoom and Teams meetings, the Metaverse "virtual universe" has enabled an Australian company to successfully train 2,000 new employees in less than a year.

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Managing people with Metaverse, why not?

In October 2021, Facebook changed the company name to Meta, launched the "virtual universe" Metaverse, expressing its ambitions towards a multi-dimensional virtual reality world. In a press release sent out, Metaverse is defined by the tech giant: "Metaverse is a virtual world where you can interact with people who are geographically distant, or in another country. Here, you can study, play, date, work, shop and more."

In fact, in the field of human resources, the benefits of Metaverse are not only "encapsulated" in the above category, but also go beyond all limits and give HR departments and businesses a "platform" to operate.  new, typically the development of a virtual employee training room. In 2017, KFC developed a virtual kitchen called "The Hard Way: A KFC Virtual Training Escape Room" to guide new employees.  Employees will access this kitchen and practice cooking KFC chicken by themselves according to the recipe of founder Colonel Sanders.

In 2022, IT solution consulting company - Accenture took employee training in Metaverse to a new level when building a virtual world called "One Accenture Park".  Here, the workforce will be able to participate in virtual training activities and be rewarded with interesting gifts such as badges or bonus coins to help employees have more motivation to participate in activities.

Introduction to the Metaverse "virtual universe" for HR, company owner all need to know

3 notes for those who "guide" the Metaverse trend in 2022

Step by step towards the Metaverse

Domestic companies need to gradually learn and cultivate knowledge about Metaverse to be able to actively apply. At the same time, leaders can "introduce" by applying Metaverse to a number of HR categories such as CV screening at the first steps in recruitment, opening meetings/meeting to exchange work...

Test to determine effective Metaverse application

Every business has different needs, so it's important to test different Metaverse platforms to determine the most suitable one. Therefore, leaders need to patiently experiment to choose the Metaverse platform that fits the company's culture and operations.

Metaverse also possesses "limitless" potential in simulating soft skills training sessions related to DEI (Diverse Culture) in the enterprise and individual skills of each employee. According to research by PwC and Talespin, employees absorb knowledge on the Metaverse platform 4 times faster than in the classroom. In addition, being connected and practicing online helps employees feel 2.75 times more confident when applying new skills than the old way of learning.

Transform "watchfully" with Metaverse

At Mobile World Congress 2022 (English name: Mobile World Congress), Vice President of Meta, Mr. Dan Rabinovitsj affirmed, today's mobile device networks and telecommunications networks are not ready for technology virtual universe.  Therefore, the application of "virtual" technology can lead to system safety and network security problems in the "real universe". In addition, to be able to properly apply Metaverse, businesses need to be ready for a large source of costs for technology equipment, infrastructure, hardware as well as network systems.

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