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How to Discover What People Expect of You
DECEMBER 23, 2024
As a manager, how do you discover what people expect you to do? What feedback do you want that will help you improve your game and create opportunities for expansion in the future?
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The Structure of Real Rapport
DECEMBER 23, 2024
You know that the best way to influence another person is to build rapport first. The best way to do this with integrity and honesty is through a process called Matching.
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How and Why Feedback Can Help You Improve
DECEMBER 23, 2024
How often do you proactively initiate feedback from your team members? I don’t mean the ad-hoc, daily discussions that are necessary for getting work done; I’m referring to the type of feedback that...
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Do You See Yourself As Others See You?
DECEMBER 20, 2024
Have you ever done something that you know didn’t live up to your personal values or standards? Duh, well yeah, of course!
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How Do You Become Really Good At Something?
DECEMBER 20, 2024
How do you become good at something? Most psychologists agree it’s repetition that makes something easy for us to do and that’s borne out by a study of our brain, which fires neurons in a repetitive...
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Can You Fire Someone Without The Pain?
DECEMBER 20, 2024
I was reading an article by Margaret Heffernan about how to fire someone. She says it’s important to manage the exit with dignity and kindness.
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Self-Managed Teams – The Myths and The Reality
DECEMBER 19, 2024
LandRover and BodyShop in the UK have led the way in a change process that has drawn attention from other companies and industries. It’s not a new concept, but one that has gathered momentum recently.
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Positioning Yourself As An Industry Expert
DECEMBER 19, 2024
Do you like to influence people? Have you got knowledge of your subject to the extent that others could benefit from your experience?
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Control The Pace, Control The Results
DECEMBER 19, 2024
“An object at rest tends to stay at rest and an object in motion tends to stay in motion with the same speed and direction unless acted upon by an outside force” – Isaac Newton’s First Law of Motion.
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Getting Your People Committed To Change
DECEMBER 18, 2024
You don’t need me to tell you that turning round a failing business is difficult. Having the right strategy and good organisational skills, plus a good product, simply aren’t enough these days.