Accepting difficult subordinates, what is the smart solution?

As a manager, you will meet many employees with different personalities, there will be dedicated and dedicated people, but there are also many difficult employees, causing work to be delayed, and the company's internal team lost. In that case, what should you do, use the management right to fire immediately or continue to “suffer”? What will be the solution that wise leaders should apply?

1.Keep calm

Working with difficult employees is easy to feel inhibited, stressed, and angry, but don't be so angry that you yell at your subordinates in the middle of the office. Know how to control emotions and keep quiet in necessary situations, because yelling at this time can only help relieve emotions temporarily, but will make you lose respect from employees as well as employees. problem solving opportunity. The advice for you is to take a deep breath, drink a glass of water, go out to "cool down" and think more clearly about everything before making any action or decision.

2.Find out the cause

It is not by chance that employees have disobedience to their superiors, so actively observe and find out the cause of the problem to find the best way to fix it. You should start from reviewing your management and behavior, whether you are too rigid, understand the problem when putting yourself in the position of the employee and really get along with your subordinates. not yet? Self-assessment to gradually overcome and improve themselves is what smart managers should do, this helps to mediate conflicts and overcome the "difficult" problem of employees.

What you should do is arrange an informal conversation based on the spirit of sharing and find out the cause of the disagreement to find a suitable solution together. If the reason stems from a misunderstanding, do not hesitate to share and explain to resolve the problems. In case the cause comes from the employee himself, the manager should also show sympathy, give subordinates the opportunity to explain, they will surely realize what is not right. At the same time, you should also use the art of "convincing people" by gently pointing out flaws to tame these difficult employees.

Accepting difficult subordinates, what is the smart solution?

3. Have a “special” assignment strategy

Along with finding out the cause, managers should also have strategies for assigning tasks with "special rations" to their difficult employees. Because they are people who often argue and disagree in work-related decisions, but they have high capacity and sense of responsibility. So, for these employees, managers need to have a smart assignment strategy to promote the strength of promoting responsibility, limiting "impulsiveness" and too big ego.

Firstly, you should do the opposite of practice, instead of assigning work and directing employees to work according to a certain process, you should give subordinates the opportunity to be creative and innovative in the way they work, as long as ensure timely work and efficiency.

Second, absolutely do not yell, as mentioned above because the personality of the employee is difficult to say is a large ego and has its own opinion, so the use of strong measures will not work, even make them even more difficult to obey, even cause conflicts, contrary to your request. Instead of "ordering" at work, managers should discuss with subordinates to come to an agreement on how to work so that both parties feel "comfortable" and bring the highest efficiency.

Third, take advantage of the employee's strengths by assigning tasks with explanations of the importance of the work. As a person with a sense of responsibility at work, if you show your subordinates the importance of the work they are doing, they will strive hard.

4. "Neu diamond" at the right time

You should start by showing the generosity and friendliness of a leader. Plan a "gathering" after working hours so that both sides have the opportunity to understand each other better, have an intimate conversation, and resolve previous misunderstandings or conflicts due to disagreements in the way of working. Managers are also not afraid to share with subordinates like a friend so that they feel the sincerity and are not afraid to express their own thoughts. Skillfully talking to employees to recognize their shortcomings, then guiding and helping to overcome the situation is the art of winning the hearts of a smart manager. Facing and solving problems according to the principle of being tough and flexible at the right time is considered the best solution.

Managing employees needs both an art and a good manager who knows how to be flexible in solving problems, and depending on the situation, the right time.

Hopefully, the above sharing will help you to attract difficult employees to bring about high efficiency in work as well as harmony and consensus in the team.