Don't think that negotiation skill is just a matter of speaking skillfully and pleasing the listener! This is a real art. Bill Gates, Steve Jobs ... and famous businessmen in the world are very focused and have a strategy for each negotiation. Their tactics are all synthesized and reanalyzed. It sounds grand and grand, but these negotiation “arts” can be applied in your daily life or work.
1. “I do not have the authority to decide, I will consult my superior before answering…”
When sitting at the "negotiation table", don't let the other side know that you can completely make the final decision. Leave and make them think that the situation depends on a "final boss" above. This causes the other party to offer you more “bargains” to reach an agreement. But most importantly, this method gives you more time to "go home" to think, ponder, and reconsider. After that, if you "turn the bet", you will not be famous, still keep the relationship.
2. “Company regulations…”
This 4-word mantra is very effective, add it when you want to refuse something, for example:
Sorry, I really want to help you, but the company policy doesn't allow you...
Or
Sorry, but you have to pay 10% of the deposit fee in advance today, the company's regulations, but I don't want to regret you!
These 4 magic words are a tip to shift responsibility (for the company) and make you look helpless, "naive" (although innocent…innocent). Listeners will often tend to (have to) accept this clause because they think it is a regulation that cannot be modified.
3. Make an offer according to your wishes
Let's say you and your wife are going to have dinner, but she keeps putting on "hair, clothes, makeup" forever. In this case, don't say things like: "Have we gone yet?", because the answer will probably always be "yes!" there. Instead, ask specific questions such as the direction you want to go:
What time do I leave?
At this time, she will give a specific time and hurry up to be on time.
Do you see? same idea but two different directions. Ask questions that include the answer you want to suggest the opponent.
This is also why you often see sentences like “I want to sign up for this email/information” to click on, instead of the question “Do you want to sign up for notifications? – Yes/No” when registering a service on the network.
4. Always turn down the first offer
Remember! Even if you think the offer is too great, don't rush to agree right away, because the other party will surely have incentives that have not been "launched".
For example, you are negotiating to buy a tour or party package for the company, wait until the travel company offers bonus packages such as: free one extra glass of wine for each person, early check-in, free gift. more room… The end result is that both parties are satisfied because the contract has been closed, which is a “win-win” situation.
5. Give many “different” options (emphasis: different in quotation marks)
People tend to prefer multiple choice questions, so take advantage of this when you sit at the negotiating table. The options you offer can all be in your favor, or use multiple options to show the other side the comparison, helping them make a decision.
For example:
Hey guys, where do we travel this summer in these 3 places, choose to go: Thailand, Hong Kong, Taipei. (All three places are where you want to go.)
You can choose to pay today and get 10% discount or to pay next month but no more promotion. (Help the opponent to compare and decide).
6. Make a fake offer
This is a very common trick in professional negotiations. At first, make requests and requests that are not important, unnecessary (or a little unreasonable) as if you really want it! These requests will certainly be rejected by the other party. This is the time when you make your real request and get a nod of approval.
If you're someone's Boss, try this:
– I want you to finish this report this afternoon… What? is it not possible? Well, let's go until tomorrow morning, before 10 am!
Or go to a restaurant to have a party:
– This price is OK, but must include extra dessert and drinks! Ummm? No drinks huh! It's fine, but let's add dessert!…
Conclusion: Do you notice that the above 6 "tricks" have anything in common? That is, they do not take all the wins on your side. Professional negotiators are not only focused on their own victory, but they create a "win-win" position. This is the factor that makes entrepreneurs successful, negotiate successfully and still keep the relationship for the next time.
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