They just like a lever – create a great impact on profit, both optimistic and pessimistic meaning. A good employee could bring 100 customers. In reverse, the bad one totally could make you lost 100 customers. Hiring a person is like selling, you need 3 basic steps to have them: attract them to your company, recruit and keep them.
1. Let attract these talented people.
When the agencies see how good staffs have a big influence on sale activities, the war is on, and not less than competition to take customers at all.
Just like promote to have a new customer, you also need to advertise your company to let applicants know this is the right place for them. Find out what these talented employees want, make your work environment becomes a comfortable place. They could recommend you to friends, who could turn out to be a potential star of your company.
2. Hire them.
Recruit a good employee as well as you end a sale process. Choosing people who are not always the best but the most appropriate applicants to be your juniors.
3. How to keep them.
If these people only work in short time, you maybe lose your invested effort and money. However, for who attach in a long journey, from 5 to 10 even 20 years, everybody can benefit. A long years of experience means stable, knowledge and flexibility also increase. The connection between staff and customers becomes deeper.
The big expected
The good staff usually wants to work with another good staff. So if an employee no longer keeps his enthusiasm with customers, let have a frankly talk to ignore spreading of that attitude to others.
Once you have been employed a talented person, don’t just stop there. Maximize your turnover by training them to improve the most important skills and newest knowledge about their field.
With turnover is gradually increasing, you might need more employees and continue this process.
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