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What to Do When Your Key Employee Resigns?
JULY 17, 2026
It may have already happened to you or it is just about to happen. Remember, you should not take it personally. The most important thing now is to learn how to protect your business from the...
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How Focus Can Get Results
JULY 16, 2026
In a recent article on FOCUS, we outlined the five ways that focus can gain effective results. By aiming specifically at a goal, it’s like aiming a laser beam at a target; you go straight for the...
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How the Expectancy Theory of Motivation Really Works
JULY 14, 2026
Expectancy theory suggests that motivation is based on how much we want something and how likely we think we are to get it. I often discuss this facet of motivation when coaching managers, as it...
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How strong leaders avoid bad decisions before they happen
JULY 01, 2026
Decision hygiene focuses on how decisions are made, not just what decisions are made.
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How Do I Manage Someone Who Is More Knowledgeable Than Me?
JUNE 24, 2026
We had an interesting question this week on our management course that opened up a good discussion on leadership.
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Proper Planning Prevents Poor Performance
JUNE 11, 2026
We all know that planning is essential in order to achieve overall organisational and departmental goals, but many plans I see when dealing with management development are, quite frankly, not worth...
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How To Effectively Deal With Confrontation
MAY 29, 2026
Of all the skills managers want to have improved, communication pretty much comes up there at the top. Along with negotiating a higher salary, of course!
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How To Encourage Feedback From Others
MAY 15, 2026
One of our communication courses includes a section on obtaining feedback from your staff, and this is an area that many managers have concerns with.
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Discovering the Benefits of Marketing Mix Modeling For Your Business
MAY 13, 2026
Marketing mix modeling is a marketing analytics strategy that can help your brand maximize on return and get a deeper understanding of how your business actually functions. Let’s look into the...
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Knowing how to ask smart questions, what are the benefits for managers?
MAY 04, 2026
The ability to ask intelligent questions often doesn't appear on any management competency list or job description request. However, asking good questions is an important element of a manager's job,...
